Which of the following is NOT a basic step in adopting a dashboard approach?

• A. Revisit mission and vision
• B. Establish methods to measure success
• C. Conduct a survey every quarter
• D. Define your gauges

Answer: (C)

Adopting a dashboard approach typically involves several foundational steps aimed at providing clarity and measurable insights into an organization's performance. The basic steps generally include revisiting the mission and vision to ensure that all metrics align with the overarching goals. Establishing methods to measure success is crucial for tracking progress and making informed decisions based on data. Additionally, defining gauges helps to create specific visual representations of those metrics, allowing for quick assessment of performance.

Conducting a survey every quarter, while potentially valuable for gathering feedback or assessing stakeholder satisfaction, does not directly relate to the core process of adopting a dashboard approach. This activity may provide insights but does not inherently support the foundational elements needed for developing a dashboard framework, which focuses primarily on defining metrics and visual indicators to gauge performance in real-time.